Shipping policy

Vora Zen ships products to customers in the countries and regions available during checkout.

Order Processing

Orders are processed after payment has been successfully confirmed.

Our estimated processing time is:

[INSERT YOUR REAL PROCESSING TIME, e.g. 1–3 BUSINESS DAYS]

Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.

Delivery Times

Estimated delivery times depend on the destination, shipping method, product availability, and carrier.

Our current estimated delivery times are:

* United States: [X–X BUSINESS DAYS]
* United Kingdom: [X–X BUSINESS DAYS]
* Canada: [X–X BUSINESS DAYS]
* Australia: [X–X BUSINESS DAYS]
* Europe: [X–X BUSINESS DAYS]
* Other supported destinations: [X–X BUSINESS DAYS]

These are estimates rather than guaranteed delivery dates.

Shipping Costs

Applicable shipping charges are displayed during checkout before the customer completes the purchase.

Where free shipping is offered, the applicable conditions will be clearly displayed on the website or at checkout.

Tracking

Where tracking is available, customers will receive tracking information through the email address provided when placing the order.

Tracking information may take some time to become active after the carrier receives the shipment.

Delays

Delivery may occasionally be delayed because of circumstances outside our control, including:

* Carrier delays
* Weather
* Customs processing
* Public holidays
* Incorrect or incomplete shipping information
* Import restrictions
* Other events beyond our reasonable control

We will provide reasonable assistance when a delivery issue occurs.

Customs and Import Charges

For international orders, the customer may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country where applicable.

Any such charges are determined by the relevant authorities and are outside Vora Zen’s control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If you notice an error in your shipping address, contact us immediately at [EMAIL].

We will try to correct the information before fulfillment, but we cannot guarantee that changes will be possible after an order has been processed.

Contact

Vora Zen
Email: [YOUR CUSTOMER SERVICE EMAIL]
Phone: [YOUR PHONE NUMBER]
Business address: [YOUR REAL BUSINESS ADDRESS]