Shipping policy

Shipping Policy

Last Updated: July 20, 2026

Thank you for shopping with Vorazen. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.
During periods of high demand, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

United States: 5–10 business days
Canada: 7–12 business days
United Kingdom: 5–10 business days
Australia & New Zealand: 7–14 business days
Europe: 6–12 business days
Rest of the World: 8–20 business days

Please note that delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your shipping destination and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website when available.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number and a tracking link.

Please allow 24–72 hours for tracking information to become available after your order has been dispatched.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If an incorrect or incomplete address is provided, your shipment may be delayed or returned. Additional shipping charges may apply for reshipment.

Lost or Delayed Packages

While we work with trusted shipping partners, delivery delays may occasionally occur due to circumstances beyond our control.

If your package appears lost or has not arrived within the expected timeframe, please contact our customer support team. We will work with the carrier to help resolve the issue as quickly as possible.